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initial new sysadmin devops role checklist

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# System Administrator / Development and Operations - Starting a New Role
## Phase 0 - Preparations - Before Day One
- [ ] Prepare brief introduction - 30 Second "elevator pitch"
- [ ] Listen should be 80%, Talking should be 20 - Focus on absorving information
- [ ] Get a Notebook - later you can move to digital, but be ready (have 2 pens)
- [ ] Say "yes" to all lunch / coffee invitations - Get knowing and get bonding
- [ ] Make the "Company" Bookmark Folder on your Browser - Be ready from the get go
## Phase 1 - The Foundation - First Week
- [ ] Organization Chart - Understand team structure
- [ ] Onbording Documentation - Skim and understand recommended path for new hire
- [ ] Backups - Are they Working? Rotation? Air Gapped? Automated?
- [ ] Backups - Are they tested?
- [ ] Backups - What's the restore procedure?
- [ ] Application Updates - Policies? Automated?
- [ ] Budget - Now? Future? 5 Year Plan?
- [ ] Certificates - Expiration Date Known? Automated?
- [ ] Escalation Process - Available? Expected?
- [ ] Hardware Inventory - Warranty? Replacement Parts? EoL Cycle?
- [ ] Hardware Items - Stock of Mouses? Keyboards? Plan for Issues?
- [ ] IT Documentation - What's the current state?
- [ ] Monitoring - Present? State? Alerts? Escalation?
- [ ] Network - Configuration? Backed Up?
- [ ] Password Management - Exists? Up-to-date?
- [ ] Routine Work - What needs to be done When?
- [ ] Servers - Cattle? Pets?
- [ ] Service Desk Documentation - What's the current state?
- [ ] Software Inventory - Licenses? Warranty? Legal?
- [ ] Team Leads - What Teams are present? Who is the keyuser / lead for each team?
- [ ] Windows Updates - Policies? Automated?
## Phase 2 - The Deep Dive - First 30 Days
- [ ] CI/CD - What tools are used? What's the pipeline?
- [ ] Cloud Providers - What Provider(s)? Infrastructure as Code?
- [ ] Small Wins - what can be fixed quickly / easily?
- [ ] Teams - What's the major pain point in each? Major issues?
## Phase 3 - The Contributor - 30 Days and Beyond
- [ ] Feedback - What are you doing good? What can be improved? What should be done differently?
## Recurring - Team Player
- Note down not just what people do, but what they care about
- Don't wait for work, ask for it
- Be part of the team - the work that no one wants to do? Grab that
- Underpromise and Overdeliver
- Always check documentation while doing something - if there is none, build it
- Communicate business impact - no one cares about the name of the tool, explain technical stuff as what will that do for the business
- Your Internal Brand should be: Reliable, knowledgeable and helpful
- Blameless Post-Mortems - when things break, focus on "what" and "how", not on "who"